Privacy Policy

Welcome to Crystalane.in – a brand under the house of Kanishk Creations. We care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or shop with us.

1. Information We Collect

When you use our website, we may collect the following personal details:

Your name, email address, and phone number during account registration or checkout.
Your browsing behavior through cookies and tracking technologies for analytics and ad performance.

2. How We Use Your Information

We collect your data to:

Process your orders and deliver products to you.
Send order updates, promotional emails, and newsletters (you can unsubscribe anytime).
Improve your shopping experience through personalized product recommendations.
Analyze customer activity via tools like Google Analytics, Facebook Pixel, Instagram Ads, and Google Business to better tailor our marketing efforts.

3. Payment & Security

We do not store your payment details. All transactions are securely handled by trusted third-party payment providers like Google Pay (GPay) and Cash on Delivery (COD) partners. These providers use encryption and secure protocols to keep your payment information safe.

4. Data Sharing & Third Parties

We do not sell or share your personal information with any third-party vendors or marketing companies. Your information is shared only with:

Trusted logistics providers (to ensure smooth order delivery)
Payment gateways (to securely process your payments)

5. Your Choices & Control

We respect your right to control your data. You can:

Modify or update your wishlist or cart items at any time.
Register a new account or update profile details as needed.
Unsubscribe from promotional emails by clicking the "unsubscribe" link at the bottom of our emails.

If you wish to delete your account or have your personal information removed, please contact us at:
📧 support@crystalane.in

6. Cookies & Tracking Technologies

We use cookies to enhance your experience—like remembering what’s in your cart, saving your preferences, and understanding what interests you most. You can adjust your browser settings to manage cookies at any time.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date. We recommend checking this page periodically to stay informed.